When You’re Right…Even Though You’re Wrong

As a company that’s in charge of making someone’s website and logo, there’s a lot of things that can go wrong in the process.

In the end, if the customer isn’t happy, they will begin to put accusations against me that may or may not be right.

If my customer isn’t happy, my natural reaction is to make it right. I spend more time and money to ‘fix’ whatever is going on to assure the happiness, rescue the relationship, and hope that we can continue doing business and receive referrals.

But at some point the accusations just flat out aren’t true.  At some point I realize that their mind is set, they aren’t going to be happy, and it’s time to move on.

This happens to me from time to time.  And it hurts…because I don’t want anyone to be unhappy.

We’ve all had this happen. We’ve all been accused of things in our business that we know we didn’t do. We understand the fact that the ‘customer is always right’ and that we must do whatever to please the customer. We’ve realized our part in the mistake, we try to fix it, but the accusations don’t stop.

What happens when we entrepreneurs face accusations that just aren’t true? What do we do?

Here’s the simple answer: If you know in the bottom of your heart that you did everything you could, you were ethical, moral, you didn’t try to lie, cheat, steal, gossip, slander, or anything to maliciously harm your client….then YOU ARE FREE.

God knows your heart, and that’s all that matters.

In the book of Acts chapters 25 and 26, we see Paul being accused by Jews of crimes he did not commit. Like Jesus, Paul was facing accusations that just weren’t true. Jesus and Paul both stood before trials that they shouldn’t have even been a part of.  But they did it….for you to read this blog post and understand that the world has many accusations against you, but we don’t serve the world, we serve God. They set the example of how we should stand firm in our faith that God rescues the unjustly accused.